Network Operations Centre (NOC)
three6five’s Network Operations Centre (NOC) provides afterhours call centre management and IT services on behalf of its customers’ support desks.
We offer a range of services on behalf of our customers on a 24/7/365 basis to provide full availability on networks. Services range from handling service calls after hours – including on weekends and public holidays – to dispatching engineers and providing reporting.
- Call centre management
- Engineer dispatch
- Quality assurance
- Technical services
- Ticket system management
Would you like to hear more about these services?
Contact us today and one of our experienced sales consultants will be in touch to discuss your business and technology needs.