- Pre-sales assistance to the IPE and sales teams for multiple products across different vendors,
- Technical lead for medium to large scale projects and deployments,
- Escalation for priority issues and projects,
- Perform design validation and optimization of client networks,
- Provide technical assistance for road mapping of technologies, vendors and products,
- Generate and maintain appropriate documentation for internal and external consumption on all aspects of the network infrastructure,
- Provide after hours client support on a rotation basis,
- Mentorship of junior and mid-level engineers to facilitate team and knowledge growth,
- Analyze and resolve ongoing technical issues, and identify potential improvements to increase technical infrastructure reliability.
- Intermediate knowledge of Linux.
- Intermediate knowledge of Cisco Wireless
- Experience with Ruckus.